What is UKGC License?
The United Kingdom Gaming Commission (UKGC) is the country’s gambling authority and was established in 2005 under the UK Gambling Act. Furthermore, the commission, which has its headquarters in Birmingham, serves the entire United Kingdom, including Northern Ireland.
During the launch, the main aim was to defend British gamblers from being taken advantage of or singled out by rapacious gambling businesses. The commission represents the interests of British citizens who desire to gamble and is a non-profit corporation.
Thus, this commission is in charge of only issuing gambling licenses to businesses that act responsibly. Any business that wants to accept payments with the chance that the participant will win a reward must have these licenses to operate legally.
The public, gaming establishments, and licensing authorities are their primary focus. Also, this commission is supported by a combination of licensing fees and National Lottery levy payments.
What is UKGC’s purpose?
The UKGC’s goals are to safeguard customers and keep criminals out of the gambling industry. Furthermore, the commission ensures that gambling is honest and open. Therefore, all gambling establishments in the nation are licensed and governed by the commission to achieve these objectives.
Additionally, the regulator prevents crime and safeguards people from the adverse effects of gambling, and assists impacted people.
How the organization operates
Typically, the commission must consent before any business or organization can legally offer any gaming service to British gamers. Therefore, a business must apply for a gaming license from the UKGC to provide gambling services in the United Kingdom. However, obtaining a gambling license from the UK Gambling Commission is not simple. Before approving any license, a thorough investigation of a company’s past must be completed.
The UKGC’s enforcement operations
This independent regulatory attempts to safeguard vulnerable persons from exploitation by gaming enterprises. The commission imposes various laws on gambling enterprises to achieve this. All gambling-related activities must also advertise themselves straightforwardly and honestly.
Additionally, to ensure that gaming enterprises follow its laws and regulations, the UKGC also conducts routine monitoring and audits. Hence, they prosecute against a gaming corporation that violates the laws, including levying fines or terminating their license. Furthermore, it collaborates with law enforcement organizations to investigate and pursue illicit gaming cases.
How do complaints get handled by the UKGC?
The commission investigates allegations of unlawful gaming activities and complaints the public makes regarding gambling establishments. If the commission determines that a gambling establishment has broken the law, it may order the establishment to cease operations or pay a fine.
The commission also has the authority to report significant crimes to the police for prosecution. The Gaming Commission, which oversees gambling in the UK as a whole, is crucial in ensuring that it is safe and fair for all players.
How to file a complaint
The UKGC is a wealth of knowledge regarding complaining to a gaming establishment. You can make a complaint directly with the UK Gambling Commission website by using their specific Resolver.co.uk website.
Issues you can bring up
The UKGC provides immense guidance for dealing with these issues on its website. However, if a person still believes in mistreatment, they can file a complaint with the company in question or even the UK Gambling Commission.
There are many reasons why individuals would want to complain to the UKGC. Players can raise issues on payment disputes, a company’s terms and conditions, bonus offers, and issues with ID verification. Also, account closure, IT issues, customer service issues or decisions like voiding a bet are all common issues with online gambling companies.
How the UKGC imposes penalties
Numerous operators have received fines from the UK Gambling Commission for violating the terms of their licenses and social responsibility guidelines. These consist of the following:
- £300,000 fine for an operator who failed to stop a patron from gambling despite the patron displaying symptoms of a gambling disorder.
- £150,000 fine for an operator who neglected to perform proper background checks on a client who later injured both themselves and others.
- £90,000 fine for an operator who permitted a customer to deposit and wager large sums of money without making any inquiries about their source of funds.
How to evaluate a casino’s compliance with UKGC regulations
Visit the public register of license holders on the UKGC website to verify a company’s gaming license. Then, choose “Search for gaming establishments” once you are on the appropriate page. Furthermore, by entering the company name, you can use this page to search for the relevant company. Also, you can check the UKGC license reference number, which the casino should declare in their website’s footer.
Once you’ve looked for it, make sure the reference number and company name match what the casino has on file. The commission’s website will display the license type they hold if they are consistent, giving you a clear indicator of whether the business is secure to use should you proceed.
Top casinos with UKGC license
Gamers must use only UKGC-licensed casinos to safeguard their best interests and personal safety. Top casinos with a UKGC license include:
- Vegas Mobile Casino – The casino was established in 2013 by ProgressPlay Limited to give those who enjoy gambling a secure, ethical atmosphere and an engaging gaming platform.
- PLAYLUCK– This is a relatively new online casino in the online gambling business, established in April 2020. On top of the UKGC license, PLAYPLUCK uses SSL encryption technology to protect users’ information.